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FAQ

1. What services does Digital Digitizers offer?

We provide end-to-end solutions including Digital Marketing, ERP Systems, AR/VR Development, Website Development, Mobile App Development, and Blockchain Integration. We aim to digitally empower businesses across all industries.


2. Where are your offices located?

We have fully operational branches in Chennai, Bangalore, and Mumbai, offering personalized service and support to clients locally and nationwide.


3. What industries do you serve?

We work with clients from various industries such as real estate, eCommerce, education, healthcare, manufacturing, and IT. Our solutions are adaptable to any business model.


4. What is ERP and how can it help my business?

ERP (Enterprise Resource Planning) is a centralized software system that manages your business operations like accounting, HR, inventory, and CRM. It improves efficiency and reduces manual errors.


5. Can I customize the ERP solution for my business?

Yes. Our ERP solutions are fully customizable to suit your business workflow, industry requirements, and future growth.


6. What is AR/VR and how can it benefit my business?

Augmented Reality (AR) and Virtual Reality (VR) allow immersive digital experiences. These can be used for product demos, virtual tours, training simulations, and marketing campaigns.


7. Do you offer app development for both Android and iOS?

Absolutely! We build native and cross-platform apps for Android and iOS with a focus on performance, UI/UX, and security.


8. What is Blockchain and how do you integrate it?

Blockchain is a secure, decentralized digital ledger. We use it to enhance data security, implement smart contracts, and enable transparent transactions in your digital ecosystem.


9. How does your digital marketing service help businesses grow?

We offer SEO, social media marketing, Google Ads, content marketing, and lead generation campaigns—all designed to bring in measurable traffic, engagement, and conversions.


10. Can you develop eCommerce websites?

Yes, we create secure, scalable, and user-friendly eCommerce platforms with features like inventory control, payment gateways, and product filters.


11. How do I get started with your services?

You can call us, WhatsApp, or fill out the contact form on our website. Our team will contact you for a free consultation and requirement gathering.


12. Do you offer ongoing support after project delivery?

Yes, we offer maintenance packages and post-launch support to ensure everything runs smoothly and is kept up-to-date.


13. How long does it take to complete a website or app?

Timelines vary based on complexity. Basic websites may take 1–2 weeks, while complex apps may take 1–2 months. We’ll provide a clear timeline during the project kickoff.


14. Do you offer SEO as a standalone service?

Yes. We provide dedicated SEO packages for businesses looking to improve their visibility on search engines and attract organic traffic.


15. Can you handle multiple-location campaigns for our business?

Absolutely. We specialize in geo-targeted campaigns and can run localized promotions across different cities and regions.


16. How secure are your websites and applications?

We follow industry best practices including SSL, encryption, secure coding standards, and regular vulnerability testing to ensure top-tier security.


17. Do you provide training for using ERP systems?

Yes. We offer complete user training and documentation so that your team can use the ERP system efficiently with minimal support.


18. What types of AR/VR content can you develop?

We develop virtual product displays, 360° tours, training simulations, gamified learning experiences, and interactive brand content.


19. What platforms do you use for app development?

We use platforms like Flutter, React Native, Android Studio, and Swift depending on project requirements and target devices.


20. Do you provide digital strategy consultations?

Yes. Our experts assess your current digital presence and help you create a roadmap to achieve your business goals using digital tools.


21. Are your services suitable for startups?

Definitely! We offer budget-friendly packages and scalable solutions ideal for startups looking to establish a strong digital foundation.


22. What makes your agency different from others?

We focus on results, not just activity. With a blend of creativity, technology, and business insight, we deliver solutions that create measurable value.


23. Can I get a free consultation before signing up?

Yes. We offer a free 30-minute consultation where we understand your needs and provide a preliminary strategy and quote.


24. Do you offer package pricing or custom quotes?

Both. We have ready-made packages for standard services and also offer custom quotes based on your specific business requirements.


25. What kind of content marketing do you offer?

We create SEO blogs, social media posts, video content, email campaigns, and more—all aligned to your brand tone and customer journey.


26. How often do you provide performance reports?

We provide weekly and monthly reports depending on the package. You’ll always stay updated with your campaign performance.


27. How do you ensure ROI from digital marketing campaigns?

We track KPIs such as conversions, CTR, CPL, and ROI. Our campaigns are data-driven and constantly optimized for better results.


28. Can you help us with Google My Business optimization?

Yes, we optimize your GMB profile with keywords, images, posts, reviews, and more to help you rank higher in local searches.


29. Do you design UI/UX for web and mobile?

Yes, our design team creates visually appealing, user-friendly, and conversion-optimized interfaces for websites and mobile apps.


30. Can you integrate third-party tools with websites and ERPs?

Absolutely. We can integrate CRMs, payment gateways, analytics tools, email marketing platforms, and more into your system.


31. What kind of blockchain solutions do you offer?

We offer blockchain wallets, supply chain transparency solutions, crypto payment integrations, and smart contract development.


32. Are your digital marketing services available globally?

Yes. We work with clients not only across India but also in the US, UK, UAE, Singapore, and other international markets.


33. What technologies do you use for web development?

We use HTML5, CSS3, JavaScript, React, PHP, Laravel, WordPress, and Shopify—based on client requirements.


34. Can I get an NDA signed before project discussion?

Yes, we respect client confidentiality. We’re open to signing NDAs before sharing or discussing any sensitive project information.


35. What if I already have a website? Can you improve it?

Yes, we offer website redesigns, performance improvements, SEO fixes, speed optimization, and responsive upgrades.


36. Do you help with online reputation management (ORM)?

Yes. We monitor, manage, and build your brand’s online reputation using proven strategies and PR outreach.


37. What are your payment terms?

We usually follow a milestone-based payment structure depending on the project. Flexible EMI options may be available for larger packages.


38. Can you handle social media accounts for us?

Yes. We manage social media content, ads, engagement, and growth strategies across platforms like Facebook, Instagram, LinkedIn, and YouTube.


39. What is the process after we agree to work together?

We start with requirement gathering, planning, design & development, testing, and then launch—followed by support and optimization.


40. Do you work on urgent or fast-track projects?

Yes, we have a fast-track delivery option depending on our workload and project complexity. Get in touch for availability.


41. How do you measure SEO success?

We track metrics like keyword ranking, organic traffic, bounce rate, domain authority, and conversions to measure SEO success.


42. Can I get a dedicated account manager?

Yes. All premium packages come with a dedicated project/account manager for seamless communication and execution.


43. What is your refund policy?

If services are not delivered as agreed upon, we offer partial or full refunds based on project stage and scope. Please refer to our refund policy document for full terms.


44. Do you offer internships or job opportunities?

Yes, we regularly hire digital marketing trainees, developers, and AR/VR designers. Check our Careers page or contact us directly.


45. What is the best way to contact Digital Digitizers?

You can reach us via WhatsApp, direct call, email, or the contact form on our website. We’re quick to respond during business hours.


46. Can you automate my business processes?

Yes. Our ERP and tech teams specialize in automating repetitive tasks like billing, inventory, HR, and reporting through custom workflows.


47. Do you support multilingual websites and apps?

Yes, we can build multilingual platforms to cater to regional or international audiences, with translation support and language toggling.


48. How do you ensure data privacy and compliance?

We comply with GDPR and Indian data protection laws. We ensure data encryption, secure access, and privacy policy adherence.


49. What if my business grows—can your solution scale?

Absolutely. All our solutions are built with scalability in mind so that your technology grows as your business expands.


50. Why should I choose Digital Digitizers?

We combine creativity, technology, and business strategy to deliver results. With branches across Chennai, Bangalore, and Mumbai, and services spanning all major digital transformation verticals, we’re your one-stop digital growth partner.